Privacy Policy

At Certified-Pep, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website.

1. Information We Collect

???? Data You Provide
We collect personal information when you:

Create an account.
Place an order.
Subscribe to our newsletter.
Contact us via email or forms.

This may include:

Name, email, phone number, and billing information.
Shipping address and payment details.

???? Data We Automatically Collect
When you visit our site, we may also collect:

IP address and browser type.
Pages visited and time spent on the site.
Cookies and tracking data for website optimization.

2. How We Use Your Information

⚙️ Purpose of Data Use
Your information helps us:

Process orders and deliver products.
Improve your shopping experience.
Provide customer service and respond to inquiries.
Send updates, promotions, and newsletters (only with your consent).

???? No Unauthorized Sharing
We will never sell, rent, or share your personal information with third parties, except when necessary to:

Fulfill your order (e.g., shipping companies, payment processors).
Comply with legal obligations.

3. Cookies and Tracking

???? What Are Cookies?
Cookies are small files stored on your device that help us improve your experience. We use them to:

Remember your preferences.
Analyze website traffic.
Personalize content and ads.

???? Your Control Over Cookies
You can disable cookies in your browser settings, but this may affect your browsing experience on our site.

4. Data Protection

????️ How We Protect Your Information
We take your security seriously and use industry-standard measures, including:

SSL encryption for safe data transmission.
Secure servers for data storage.
Regular security audits and updates.

5. Third-Party Services

???? Trusted Partners Only
We work with trusted third parties to process payments and deliver products. These partners have access only to the information necessary to perform their functions and are obligated to protect your data.

Examples of third-party services include:

Payment processors (e.g., Stripe, PayPal).
Shipping providers (e.g., FedEx, UPS).

6. Your Rights

???? What You Can Do
You have the right to:

Access: Request a copy of the personal data we store.
Update: Correct inaccurate or outdated information.
Delete: Request the deletion of your data (subject to legal obligations).
Opt-Out: Unsubscribe from marketing emails at any time.

To exercise your rights, contact us at rebecca@certified-pep.com.

7. Children’s Privacy

???? No Minors Allowed
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have inadvertently collected information from a minor, we will delete it immediately.

8. Changes to This Policy

???? Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “last updated” date will be revised. Please review this policy periodically to stay informed.

9. Contact Us

???? Questions or Concerns?
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: rebecca@certified-pep.com