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Below is a comprehensive FAQ section for Certified-Pep.com, designed to address common inquiries related to our research peptides. Please note that all products are intended for research purposes only and are not for human consumption. For further assistance, you can contact Rebecca at [email protected], call (907) 215-0605, or access or Live Support.
General Information
Research peptides are short chains of amino acids used in laboratory research to study biological processes. They are not for human or animal consumption.
No, our peptides are strictly for research purposes and are not approved for clinical, therapeutic, or diagnostic applications.
Yes, all peptides come with a COA detailing their purity, composition, and quality control results.
Our peptides are synthesized to a purity of ≥99.7%, suitable for most research applications.
We use solid-phase peptide synthesis (SPPS) to ensure high-quality, high-purity research-grade peptides.
Ordering & Payment
We accept major credit cards, and bank transfers. Contact our sales team for details.
Orders can be modified or canceled before processing. Contact us ASAP for changes.
Yes, we offer discounts on bulk purchases. Contact our sales team for pricing.
Shipping & Returns
Orders are processed and shipped within 1-3 business days.
No, we only ship within the U.S. at this time.
Once shipped, you will receive a tracking number via email to monitor your order’s progress.
We use USPS Priority Mail for all orders.
If your tracking information says “delivered” but you haven’t received it, check with your local carrier. Otherwise, contact us for assistance.
If your item is damaged upon arrival, contact Rebecca immediately with your order number and photos.
All sales are final. Due to the nature of our products, we do not accept returns or offer refunds.
Storage & Handling
Peptides should be stored at -20°C in a dry, dark environment to maintain stability.
Solvent choice depends on the peptide. Common options include sterile water, acetic acid, and DMSO. Always consult relevant research.
Lyophilized peptides can remain stable for months to years if stored properly at -20°C. Once reconstituted, they should be used promptly.
Yes, peptides can degrade due to temperature, moisture, and repeated freeze-thaw cycles. Proper storage minimizes degradation.
Technical & Compliance Questions
Yes, all peptides undergo HPLC and mass spectrometry analysis for purity verification.
Yes, our peptides are legal for research use only. It is your responsibility to comply with local regulations.
No license is required for purchase, but you must confirm they are for research purposes only.
Miscellaneous
For assistance, email Rebecca at [email protected] or call (906) 215-0605.
Yes! Contact our sales team to discuss wholesale opportunities.
At this time, we do not offer gift cards or store credit.
Yes! If you’re interested in partnering with us, contact our team for details.
