Customer Service
We’re notorious for answering immediately. Live chat lights up all day, emails get fast replies, and yes — we actually pick up the phone.
Real Humans. Real Help. Real Numbers.
Here at Certified-Pep, we understand support doesn’t end at checkout. Whether it’s day one or day thirty-one, our team is here to answer questions, fix issues, and make things right. Meet the crew:
Sabrina
Client Relations • Sales & Customer Service
Orders, charges, address updates, product info.
Christiana
Client Relations • Sales & Customer Service
Tracking help, COA lookups, delivery hiccups.
Rebecca
Client Relations • Sales & Customer Service
Account updates, availability, invoices.
Klarrissia
Shipping Information • Address Fixes
Ship times, reships, carrier issues, and address corrections.
Need help with shipping? For anything delivery-related — tracking updates, delays, reships, or address fixes —
please contact Klarrissia directly:
klarrissia@certified-pep.com • (360) 388-6514
klarrissia@certified-pep.com • (360) 388-6514
